What are cookies
Cookies are small text files that visited websites send to the user’s device (computer, tablet, smartphone), where they are stored to be retransmitted to the same sites on subsequent visits. Cookies allow websites to function efficiently and improve the user’s browsing experience.
Types of cookies used by the site
The website www.hotelneapolis.com uses different types of cookies, which can be classified as follows:
1. Technical Cookies (Strictly Necessary)
These cookies are essential for the proper functioning of the site and do not require user consent. Without these cookies, some features of the site may not be available.
Examples of use:
- Maintaining the browsing session
- Storing privacy preferences
- Security and fraud prevention
- Operation of the booking form
Duration: These cookies are automatically deleted when the browser is closed (session cookies) or have a maximum duration of 12 months.
Legal basis: Consent is not required (art. 122, paragraph 1, Privacy Code).
2. Analytics Cookies
These cookies help us understand how visitors interact with the site, collecting information in anonymous and aggregated form on the number of visitors, pages visited, dwell time and other statistical metrics.
Tools used:
- Google Analytics (in anonymized mode)
- Internal site statistics
Purpose:
- Improve the structure and content of the site
- Understand which sections are most visited
- Optimize user experience
Duration: Up to 24 months
Legal basis: User consent (art. 6, par. 1, lett. a GDPR)
3. Functionality Cookies
These cookies allow the site to remember choices made by the user (such as language, currency or region) and provide advanced and personalized features.
Examples of use:
- Storing preferred language
- Storing display preferences
- Remembering data entered in forms
Duration: Up to 12 months
Legal basis: User consent (art. 6, par. 1, lett. a GDPR)
4. Profiling and Marketing Cookies
These cookies are used to track visitors across websites with the intent of presenting relevant and engaging advertisements for individual users.
Third-party tools that may be used:
- Google Ads
- Facebook Pixel
- Remarketing
- Meta/Instagram for advertising campaigns
Purpose:
- Display targeted advertisements
- Measure the effectiveness of advertising campaigns
- Retargeting activities
Duration: Up to 24 months
Legal basis: Explicit user consent (art. 6, par. 1, lett. a GDPR)
Third-Party Cookies
Our site may use services provided by third parties that install their own cookies. These services include:
Google Maps
To display the interactive map of our location.
- Privacy Policy: Google Privacy Policy (policies.google.com/privacy)
Social Media Plugins
To share content on social networks (Facebook, Instagram, etc.)
- Facebook Privacy Policy (www.facebook.com/privacy/explanation)
- Instagram Privacy Policy (help.instagram.com/519522125107875)
Booking Engine / Reservation Systems
To manage online bookings through external platforms.
YouTube / Video Embed
To display videos embedded on our site.
- Privacy Policy: YouTube Privacy Policy (policies.google.com/privacy)
Cookie Management
How to give consent
When accessing the site, an information banner is displayed requesting consent for the installation of non-technical cookies. The user can:
- Accept all cookies: by clicking on “Accept all”
- Refuse non-necessary cookies: by clicking on “Reject” or the close X
- Customize preferences: by clicking on “Cookie settings” to choose which categories to authorize
How to change cookie settings
You can change your cookie preferences at any time:
- By clicking on the “Manage cookies” link in the site footer
- Through your browser settings (see below)
How to disable cookies through the browser
Users can manage their cookie preferences through their browser settings:
Google Chrome:
- Settings > Privacy and security > Cookies and other site data
- Choose the desired options
Mozilla Firefox:
- Options > Privacy and security > Cookies and site data
- Choose the desired options
Safari:
- Preferences > Privacy > Cookies and website data
- Choose the desired options
Microsoft Edge:
- Settings > Privacy, search and services > Cookies
- Choose the desired options
Important note: Complete disabling of cookies may compromise proper site navigation and access to some features.
Useful Links for Cookie Management
- Your Online Choices (www.youronlinechoices.com) – Profiling cookie management
- Network Advertising Initiative (www.networkadvertising.org) – Advertising cookie opt-out
- Google Analytics Opt-out (tools.google.com/dlpage/gaoptout) – Disable Google Analytics
Data Controller
Progetto Neapolis Srl
Via Francesco del Giudice, 13
80138 Naples (NA) – Italy
VAT: IT07196960632
PEC: progettoneapolis@pec.it
Tel: +39 081 442 0815
User Rights
The user has the right to:
- Request information on installed cookies
- Withdraw consent at any time
- Exercise the rights provided by articles 15-22 of the GDPR (access, rectification, erasure, limitation, opposition, portability)
- Lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it)