F.A.Q.

Answers to your questions, and if you can’t find it, don’t hesitate to contact us

The hotel is located at Via Francesco del Giudice 13, in the monumental Pietrasanta complex, in the heart of the historic center of Naples. We are located where the temple of Artemis once stood, just a few meters from the decumanus major (Via dei Tribunali).

From Capodichino Airport:

  • By cab: 40 minutes, fixed rate €30
  • By Alibus + Metro Line 1: Piazza Dante stop, then 5 minutes on foot
  • By car: 20 km, follow signs to city center

From Naples Central:

  • Metro Line 1 to Piazza Dante (5 stops), then 500 meters walk
  • Cab: 25 minutes, about €20
  • Walking: 15 minutes through the historic center

Walking (15 minutes): The port can be easily reached on foot! A pleasant 15-minute walk through the heart of ancient Naples, walking down Via Medina and back up to the historic center.

By subway (10 minutes):

  • From Metro Station “City Hall” (right at the port)
  • Take Metro Line 1 towards Piscinola
  • Get off at “Dante” (1 stop)
  • From Piazza Dante, 5-minute walk to Port’Alba-Via dei Tribunali
  • The hotel is at 13 Francesco del Giudice St.

By bus:

  • From Town Hall Square-Medina Street
  • Bus line 201 to Piazza Dante
  • Then 5 minutes walk towards Port’Alba-Via dei Tribunali

By cab:

  • Duration: about 20 minutes
  • Approximate cost: 20-25 euros

We offer secure paid indoor parking (an absolute rarity in the historic center!) with authorized access to the ZTL. Reservation required along with the room. At check-in we provide license plate number for automatic authorization.

  • Single: 15 sqm with balcony
  • Doubles: 20-25 sqm, double or twin beds
  • Triple: 25 square meters for families
  • Quadruple: 25 sqm, multiple configurations

All rooms have balcony or window, private bathroom with shower, air conditioning, free Wi-Fi.

Yes! Despite being in the heart of the historic center, our rooms overlook the inner courtyards of the Pietrasanta complex, providing tranquility at night. Many have views of the medieval bell tower.

Absolutely! We offer:

  • Free cribs for children 0-3 years old
  • Bunk beds in family rooms (kids love them!).
  • Breakfast with celiac products always available
  • Staff experienced in family hospitality

It is the first Water Museum in the historic center, located in the ancient Greco-Roman cisterns under the Pietrasanta Basilica. Our guests gain access at a discounted rate and exclusive guided tours.

Yes! In the historic center of Naples there are very few guarded parking lots. Ours is:

  • For a fee, indoors and guarded 24h
  • With automatic ZTL authorization
  • 150 meters from the hotel
  • Reservations required (limited seating)

Authentic Neapolitan artisan breakfast:

  • Freshly brewed espresso and cappuccinos
  • Sweets made completely by hand: pastries, sfogliatelle, babas, tortani
  • Gluten-free products always available
  • Hours: 7:30-10:00 a.m. (can be anticipated upon request)

No, but we have an agreement with the Locanda del Grifo, a gourmet restaurant that offers refined Neapolitan cuisine. Our guests have preferential rates for a la carte dinners or half-board formula.

In 5-10 minutes you reach:

  • Cathedral and Chapel of the Treasure of San Gennaro
  • Spaccanapoli and San Gregorio Armeno
  • Complex of San Lorenzo Maggiore with Greco-Roman excavations
  • Sansevero Chapel (Veiled Christ)
  • Via dei Tribunali (decumanus major)
  • BOOK button: top of site for immediate availability
  • WhatsApp: +39 327 8070096 (immediate response)
  • Phone: 081 442 0815 (24h reception)

Cash, credit/debit cards, bank transfer.

€4.50 per person per night for guests over 14 years old, payable at check-out. It is not included in the room rate.

Free Wi-Fi throughout the hotel, front desk with computers available to guests.

We accept small animals by prior arrangement.

24-hour front desk with multilingual staff. Room service available 12 hours a day.

Yes, laundry and ironing service for a fee. Iron and ironing board available free of charge at reception.

Didn't find the answer you were looking for?

Every guest is unique and every Neapolitan experience is different. Contact us for personalized information on rooms, services, cultural tours or to get the best advice on how to discover the real Naples like a real local.

the testimonies of our valued guests

Read what they say about us

"A hidden gem in the heart of Naples! The location is perfect for exploring the entire historic center on foot. The rooms have an authentic charm and the breakfast with homemade pastries was a pleasant surprise. The staff is very kind and full of helpful advice."
Enzo F.
Booking.com
"Finally a hotel that lets you breathe the real Neapolitan atmosphere! The exhibits in the hallways are fascinating and the Water Museum is a unique experience. Perfect for those looking for culture beyond just an overnight stay. We will definitely be back!"
Giovana B.
TripAdvisor
"Exceptional location a stone's throw from Spaccanapoli. Secure parking is a rarity in the historic center and solved all our problems. Very knowledgeable staff and always available. The affiliated restaurant is excellent. Recommended to those who want to experience Naples as a local."
Sophie L.
Booking.com
"A hotel with soul! You can immediately sense the passion for Neapolitan history and culture. The rooms are comfortable, the breakfast plentiful and the view from the balcony over the bell tower is magical. Ideal for those escaping mass tourism and seeking authenticity."
Cristina P.
TripAdvisor
Hotel Neapolis

Via Francesco del Giudice, 13
80138 Napoli
Tel. 081 442 0815
WhatsApp +39 327 8070096

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